This qualification reflects the skills and knowledge that are required to become a Security Guard and Crowd Control Officer. Responsibilities include maintaining safety and security by patrolling, protecting or guarding property while unarmed and Crowd Control role ranges from screen entry, monitoring behavior, major event and removing persons from premises.

This CPP20218 Certificate II in Security Operations qualifies you to be an unarmed security guard or a crowd controller. You will learn to maintain security and safety in various circumstances such as guarding or patrolling a property. For licensed venues, you will be able to screen entry, monitor behaviour and remove persons from premises when necessary.

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Upcoming Course Dates – 30/11/2021

Course Code : CPP20218

Course Title : Certificate II in Security Operations

Packaging Rules

To achieve this qualification, competency must be demonstrated in:

• 14 Units Of competency:
  • 14 Core Units

Core Units of Competency :

Upon successful completion of the course, you will be provided with a Statement of Attainment for the following units of competency. To achieve this qualification you will be required to complete and demonstrate an understanding of the following unit of competency through written assessments, verbal assessments, and practical display assessments, and case scenarios.

CPPSEC2101 – Apply effective communication skills to maintain security
CPPSEC2102 – Apply legal and procedural requirements to work effectively within a security team
CPPSEC2103 – Apply WHS, emergency response and evacuation procedures to maintain security
CPPSEC2104 – Apply risk assessment to select and carry out response to security risk situations
CPPSEC2105 – Provide quality services to a range of security clients
CPPSEC2106 – Protect self and others using basic defensive techniques
CPPSEC2107 – Patrol premises to monitor property and maintain security
CPPSEC2108 – Screen people, personal effects and items to maintain security
CPPSEC2109 – Monitor and control access and exit of persons and vehicles from premises
CPPSEC2110 – Monitor and control individual and crowd behavior to maintain security
CPPSEC2111 – Apply security procedures to manage intoxicated persons
CPPSEC2112 – Apply security procedures to remove persons from premises
CPPSEC2113 – Escort and protect persons and valuables
HLTAID003 – Provide first aid

This qualification is intended to align with the following occupational licencing outcomes:

• Security Officer – Unarmed Guard
• Security Officer – Crowd Controller.

Occupational titles could include:

• Security Officer
• Unarmed Guard
• Crowd Controller

It provides a pathway to further learning and work in various security roles and settings including, but not limited to:

• Armed Guarding
• Cash-in-Transit
• Close Protection
• Control Room Operations
• Guard Dog Handling.

Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.

Physical requirements:
The physical requirements of a Security Guard need to have the ability to deal with various security threats and challenges and perform physical tasks on a daily basis. For instance; ejecting a person from the property who may be causing harm to a person or property/assets; perform first aid; good vision to have a strong sense of observation and quick response to particular situations and the ability to move quickly; and the physical ability to work on your feet for a whole shift patrolling sites, or positioned at a gate checking people in and out. Physical fitness is a requirement for this job role.

Work Opportunities with the Certificate II in Security Operations :

Security officers often work in a team environment under supervision, or they can work alone. The security industry offers opportunities in a variety of roles for graduates of Certificate II in Security Operations. Apart from guarding premises, there is crowd control at events and licensed venues. In large shopping malls, there is a need for retail loss prevention. Your training in the ‘basic screening of people and personal effects’ unit applies to in-demand casual roles such as checking bags at football matches. Certificate II in Security Operations is also a requirement for screening passengers at airports. This course can open up opportunities and has been a life-changing experience for a lot of our graduates.

Practical Skills :

Our training is designed to give you the job-ready skills employers require.

Our course includes:

• Security training materials
• Using security industry equipment such as radios and hand-wand scanners
• Employment advice and job referral support

Job Pathways :

• Security officer – unarmed guard
• Security officer – crowd controller
• Pathways to Further Learning
• Armed guard
• Cash-in-transit
• Close Personal Protection
• Control room operations
• Guard Dog Handling

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